Pathway Purchasing Network
Financial viability through comprehensive reimbursement support.
Subscription-based reimbursement
support from RxTouchpoints

Get the reimbursement your pharmacy or practice deserves.


Facing barriers to reimbursement?

Cases piling up?

Left money behind?

RxTouchpoints is a unique, HIPAA-compliant service that provides specialty pharmacies and practices with a full range of reimbursement support services, whether it’s basic hotline access for billing and coding questions or expertise in recovery of reimbursement for complex cases for specialty products. Our experts provide guidance from start to finish, alleviating many of the barriers that can lead to delays in access to treatment.


Program Features:

  • Hotline support

  • Full reimbursement services

  • Complex case management

  • Live education and training

Our Services

Reimbursement Hotline Support

  • Coding and billing assistance

Reimbursement Support

  • Benefit investigations

  • Prior authorization

  • Pre-claims review

  • Benefit optimization

  • Coordination with patient assistance programs

  • Alternative coverage searches

Complex Case Management

  • Requires extra research or extra requirements regarding payer policy/ issue

  • Varying levels of appeals and appeal requirements; varies among payers

  • Will involve step edits, lab results, payer policies

  • Frequent touch points and follow-up

    • Prior Authorization Appeals: Resolution of case and access for patient

    • Claims Payment Appeals: Recovery of account receivable for underpaid and unpaid claims

Live Education

  • Web-based and in person

Learn how RxTouchpoints can support your specialty pharmacy or practice with

recovery of reimbursement from aging claims.

Choose your level of membership.

RxTouchpoints offers several membership tiers. Find the level that works best for your business. Better yet, pay only for the services you need. 


Take advantage of membership pricing by becoming a Pathway member today.  

Download a PDF version of this pricing breakdown

Request a demo of RxTouchpoints

Ali Cobb, Program Director

Pathway Purchasing Network


(877) 284 9299

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